SMS Privacy Policy
Text Messaging Privacy Policy
Effective September 10, 2026 · Operated by Scott Danziger
01Overview & scope
This Privacy Policy explains how Scott Danziger ("we," "us," or "our") collects, uses, and protects information in connection with our SMS text messaging program (the "Program"). The Program sends appointment-related and customer-service text messages to customers of small residential service businesses — for example, HVAC and other home-service companies. This policy covers information collected through text messaging specifically.
02Information we collect
When you interact with the Program, we may collect: your mobile phone number, the content of messages you send us, your name and service history as provided by the business you are a customer of, and the date and time of your messages. We do not collect this information for any purpose beyond operating the Program.
03How we use your information
We use this information to send appointment reminders, missed-call follow-ups, and service due-date notifications; to respond to messages you send us; and to maintain accurate service records. We do not use your mobile information for any other purpose without your consent.
04Mobile information & non-sharing
We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent are never shared with any third party, for any purpose. We do not engage in affiliate marketing, third-party lead generation, or the sale of consumer data.
05Consent is never required
Consent to receive text messages is not a condition of purchasing any goods or services, booking an appointment, or completing any transaction. You receive the same service whether or not you agree to receive texts, and you may decline or opt out at any time.
You are enrolled only by taking an affirmative action: telling staff yes when asked during a phone booking, or checking the consent box on our opt-in page. Being a customer does not by itself enroll you.
06Message frequency
Message frequency varies based on your interactions with the Program — for example, replying to a missed call or being due for a service reminder. You should expect to receive up to approximately 4 messages per month on average, though actual frequency may be higher or lower depending on your activity.
07Message & data rates
Message and data rates may apply. Check with your mobile carrier for details specific to your plan.
08Opt-out & help
You may opt out of receiving text messages at any time by replying STOP to any message. You will receive one final confirmation message, and no further messages will be sent unless you opt back in. For help, reply HELP to any message, or use the contact information below.
09Data retention & security
We retain the information described in this policy only as long as necessary to operate the Program and comply with legal and carrier requirements. We use reasonable administrative and technical safeguards to protect your information from unauthorized access or disclosure.
10Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
11Contact us
Scott Danziger
scott@scottdanziger.com